FREQUENTLY ASKED QUESTIONS

Lapiztas are assembled by hand in the USA and ship from New Jersey.

Lapizta's Reliable movements are either Japanese or Swiss

The cases of all Lapiztas adhere to the highest quality standards and are ethically made in China.

Picking the correct size depends on your wrist size and personal style. A 48mm case is considered to be on the larger side, but works well for average-sized wrists and bigger. If you prefer a more subtle fit, or have a smaller wrist, the 43mm watches are great alternatives while still keeping the bold diver look.

Lapizta watches are inspired by extreme sports and motorsport design. They combine bold aesthetics with rugged durability and are hand-assembled in the USA using reliable Japanese and Swiss movements.

Slate Watch Company is the parent brand of Lapizta Watches. By housing Lapizta under our umbrella, we ensure that the brand’s legacy of racing-inspired design, bold engineering, and uncompromising quality is preserved. Slate's commitment to delivering bold, high-performance timepieces that stand apart is reflected through Lapizta.

Yes, we provide free shipping within the United States. Expedited options such as UPS Next Day Air Saver and UPS 2nd Day are available at checkout.

Yes, we ship internationally. Shipping rates and delivery times vary depending on the destination. Any import duties or customs fees are paid by the customer. For any additional questions, please use our submission form, email us at support@slatewatchcompany.com, or call us at +1 561-888-0855.

Returns:
If you don’t think the watch is right for you, no worries. 30-day free returns apply as long as the item remains in new condition. The watch can be tried on, but cannot have any damage. As long as these conditions are met, you are eligible for a full refund.

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (3 to 5 business days).

Each watch is carefully crafted using a reliable Japanese or Swiss Quartz movement. Our Chronographs use Miyota OS20 Japanese movements, while our Skyros 24Hr GMT watches use Ronda 505-24H Swiss Quartz movements. Our Audax Dive watches use Japanese Seiko PC22A SII/PC32A SII movements, and our Amur women's watches use the Seiko PC32A SII as well.

All Lapizta watches are made of high grade 316L Stainless Steel and are of extremely high quality. The brushing on the cases of the watches is excellent, and the movements are consistently reliable. All Gold and Black cases are crafted from stainless steel with a durable PVD coating. The PVD (Physical Vapor Deposition) process adds the gold or black finish while maintaining the strength and corrosion resistance of stainless steel. Buyers rave about how weighty and solidly built Lapiztas are.

Orders are dispatched within 1 business day and delivery times range from 1-5 business days depending on the destination. If you require expedited shipping, please select UPS Next day Air Saver or 2nd Day. For any additional questions, please use our submission form, email us at support@slatewatchcompany.com, or call us at +1 561-888-0855.

If lume is one of the most important criteria for you, we recommend the Audax Diver in Steel, available in both 43mm and 48mm sizes. View here.

Our watches can be worn by both men and women alike, we do not carry any gender-specific watches. Though this is the case, 48mm is a large size for most women, so we recommend 43mm pieces for women.

Email confirmations should arrive immediately. If not, please double check your email address for accuracy and your spam/trash folders. If it still has not arrived after this, please use our submission form, email us at support@slatewatchcompany.com, or call +1 561-888-0855.

In your order confirmation email click on "View My Order." This will take you to your order tracker. We will also update you accordingly when your items have been shipped.

Please contact us using our submission form, email us at support@slatewatchcompany.com, or call +1 561-888-0855 with your order number and information. We will be sure to handle your inquiry within 24 hours.

If an item is damaged or missing, please contact us using our submission form, email us at support@slatewatchcompany.com, or call us at +1 561-888-0855. Please include photos along with your order number.

If you would like to return an item, please contact us using our submission form, email us at support@slatewatchcompany.com, or call us at +1 561-888-0855 with your order number. Our team will send you return instructions within 24 hours, and you will have the option to return the order with the carrier of your choice. The full amount of the order will be refunded to your original payment method.

Do you want to join our growing list of retail partners? Please contact our sales team today using our submission form, email us at support@slatewatchcompany.com, or call us at +1 561-888-0855.

If this is the case, the watch usually needs a new battery. Otherwise, please set the time to either 12:00 or 6:00 and check that the crown is pushed in completely against the case, and screwed down. Wait 15 minutes to see if the minute hand has moved. If this does not resolve the issue, contact us using our submission form, email us at support@slatewatchcompany.com, or call us at +1 561-888-0855.

Batteries used in our timepieces last between 2 to 5 years depending on external factors such as humidity, air pressure, and more.

Your watch is covered by our warranty against any defects in manufacturing: This includes the watch dial, strap, and hands. The warranty of a Slate Watch Company timepiece is valid for a period of 24 months from the date of purchase. Upon expiration of said warranty period, any repairs will be subject to a service charge.

If you experience any damage to your watch that may be covered by our warranty, please contact us using our submission form, email us at support@slatewatchcompany.com, or call us at +1 561-888-0855.

We can exchange any watch within 30 days of the original purchase date. Please contact us using our submission form, email us at support@slatewatchcompany.com, or call us at +1 561-888-0855, and we will promptly resolve your inquiry.